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This return policy applies only to those products you purchase directly from our official websites or the Ashley Black Guru seller on Amazon. Any returns, exchanges, defective products or other issues related to purchase of our product through any third party source, including but not limited to other websites, distributors or other Amazon sellers, must be handled through the third party. Please be sure you are aware of their policies prior to purchase.

Worldwide Return Policy:
Customers are eligible for a 1,000 day money-back guarantee when they've purchased any of the following products from the FasciaBlaster.com or AshleyBlackGuru.com sites: the FasciaBlaster®, MasterBlaster™, FaceBlaster™, BigDaddy Blaster™, Party Blaster™, Paddle Blaster™, Mini1™, Mini2™ or Nugget. Once we confirm we have received the returned item in our warehouse, please allow for 5-7 business days for the refund to process. You understand and agree that shipping and handling costs (both the fee to send and to return) are non-refundable.

For bundled products, all individual products must be returned to receive a refund. For bundles with creams or oils, breaking the seals on the creams or oils will void return eligibility. Additionally, the Limited Edition FaceBlaster™ Gift Set is refundable only if the entire kit and its contents are returned, and none of the seals on the oil, cleansers, and cream have been broken. However, if you experience allergy issues potentially related to the use of the products, please contact support@FasciaBlaster.com to see if you qualify for an exception.

Defective Products Policy:
For products purchased from FasciaBlaster.com or AshleyBlackGuru.com, you are eligible for a replacement of manufacturer defective products for the following products: the FasciaBlaster®, MasterBlaster™, FaceBlaster™, BigDaddy Blaster™, Party Blaster™, PaddleBlaster, Mini1, Mini2, or Nugget for up to thirty (30) days from the date of purchase. Please inspect upon receipt. After thirty (30) days, you'll be eligible to receive a replacement under our 1,000 day Worldwide return policy, but will be responsible for all related shipping and handling. You will be required to provide proof of purchase, proof of defect and/or return of the defective product(s) to determine your eligibility for a replacement.

EXTENDERS: Manufacturer provides a 1000 Day limited parts warranty for Extenders from the date of purchase. This warranty extends to all defective parts. Under this warranty, you, are entitled to replacement parts at no cost to repair and restore functionality if any part of the product were to fail. Shipping for parts is free under the warranty period. Customer must provide images of damage and we may require that the damaged part be returned. This parts warranty is void if damage is due to accident, modification, improper use, intentional misuse or abuse, the failure to follow manufacturer’s instructions, or if the product is being used for purposes other than that which manufacturer intended. Purchaser assumes all risks and liabilities arising from accident, modification, the misuse or abuse of the product or the failure to follow manufacturer’s instructions. This warranty applies only to the normal use of the Product. Typical wear and tear related to product use are not covered.

YOGA BALL: Manufacturer provides a 1,000 Day manufacturer’s warranty against defects in materials and workmanship for yoga balls from the date of purchase. Manufacturer will replace the defective item with a functionally equivalent new product. Shipping is free under the warranty period. Customer must provide images of damage and we may require that the damaged part be returned. This warranty is void if damage is due to accident, modification, improper use, intentional misuse or abuse, the failure to follow manufacturer’s instructions, or if the product is being used for purposes other than that which manufacturer intended. Purchaser assumes all risks and liabilities arising from accident, modification, the misuse or abuse of the product or the failure to follow manufacturer’s instructions. This warranty applies only to the normal use of the Product. Typical wear and tear related to product use are not covered.

Return policy for sales of our other products:
The Blaster Oil™ Set, Blaster Oil™ and After Blaster™, FaceCare Essentials™, AB Hat, Ask Me Blast Me set, Tank Top - Distorted AB Logo, Tee Shirt - Distorted AB Logo, I.C.E. Foundations DVD Kit, and all other sales are final and non-refundable.

Apparel Exchanges:
You are eligible to exchange your apparel purchase for a different size of the same product within fourteen (14) days from the date of purchase (subject to availability). All shipping and handling is your responsibility.

Apparel Defects:
You are eligible for a replacement of manufacturer defective apparel for fourteen (14) days from the date of purchase. Please inspect upon receipt.

Lost or Stolen Orders:
After your order has been placed, processed, and payment approved, your product will ship via common carrier freight, USPS, UPS ground or FedEx Ground unless otherwise specified. There is a handling fee for all products that are shipped. UPS Ground, USPS, and FedEx Ground deliveries do not require a signature at the time of delivery and will be left at the location if no one is present. Wearer not responsible for lost, stolen, misplaced, or delayed shipments, or deliveries damaged by the freight carriers, or for delays, losses, misdeliveries, or other problems with shipments resulting from incorrect information provided by you. Please contact the carriers to address issues in this regard.

Order Cancellation:
Orders cannot be canceled or amended once check-out has been completed. After receipt of the product(s), please contact support to setup a return.

Online only for now.